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Thank you for shopping at MD Dermatics

Section A. Product Return Policy

We understand you may have a change of mind at times, and we're here to help. You have 7 calendar days from the date of purchase to return it. To be eligible for a refturn, your item must be unused and in the same conditino that you received it. Your item must be in its original packaging. Your item needs to have the receipt or proof of purchase.

Drop us an email via our contact us page and let us know you intend to return it.

Return the unopened product to

MD Dermatics Returns Department
280 Madison Ave, #912 New York City, New York 10016 

Once we have received it, we will insepct it and notify you that we have recieved your returned item. We will immediately notify you on the status of your refund after inspecting the item.

You will be responsible for paying for your own shipping costs for returning your item. Shippings costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Section B. Faulty Product Exchanges

We stand behind all our products. If you receive any product that is faulty, contact us with an image of the product and we will help you exchange the item at our cost. Faulty products include strong or strange smell, large change of color or other problems. Do not use the product and contact us immediately.

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